Caliber Fitness & Medical – Privacy Policy

Effective Date: 5/10/2025

Caliber Fitness & Medical (“we,” “us,” or “our”) is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, interact with us, or make purchases

1. Information We Collect

We collect various types of information, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, date of birth, and payment information.  
  • Health Information: If you use our medical or fitness services, we may collect information about your health, medical history, fitness goals, and other relevant health-related data. This information is treated with the utmost confidentiality.
  • Transaction Information: We collect information about your purchases, including product details, order history, and payment details.
  • Website Usage Information: We collect information about how you interact with our website, including your IP address, browser type, operating system, pages visited, and other browsing behavior.  

2. How We Use Your Information

We use your information for various purposes, including:

  • Providing Services: To provide you with our fitness and medical services, process your orders, and fulfill your requests.
  • Improving Our Services: To analyze website usage, improve our products and services, and personalize your experience.
  • Communicating with You: To respond to your inquiries, send you updates, and provide customer support.
  • Marketing and Advertising: To send you promotional materials, offers, and other marketing communications. You can opt out of these communications at any time.  
  • Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes.  
  • Health Information Usage: Health information will be used specifically for the purpose of providing relevant medical and fitness services, and will not be used for marketing purposes without explicit consent.

3. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, marketing, and other business operations.  
  • Legal Compliance: We may disclose your information if required by law or to comply with a legal process.
  • With your consent: We will share information with third parties when you provide consent.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. These measures include:  

  • Secure Socket Layer (SSL) encryption for transmitting sensitive data.  
  • Regular security audits and updates.
  • Access controls to limit access to your information.
  • Compliance with industry standards for data security.
  • HIPAA compliance regarding health information.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Health information will be retained according to legal and professional standards, and in compliance with HIPAA.  

6. Your Rights

You have the following rights regarding your information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.  
  • Deletion: You can request that we delete your personal information, subject to legal limitations.  
  • Opt-Out: You can opt out of receiving marketing communications.  
  • Data Portability: You can request a copy of your personal data in a portable format.
  • Withdraw Consent: You can withdraw consent at any time, when consent is the legal basis for processing your data.

To exercise these rights, please contact us at admin@caliberfitness.com

7. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.  

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after the changes constitutes your acceptance of the revised policy.  

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:  

Caliber Fitness & Medical

1451 Woodruff Rd Suite 1

#1049

Greenville, SC 296607

888-827-4472